Conference Programme
Edited recordings of the conference plenary and workshops are now available on the conference platform
Conference Theme “Giving Voice to the Voiceless”
Opening and Closing ceremonies & Conference Workshops
Wednesday, 26 May 2021 - Conference Day 1
All times are Dublin local time (GMT+1)
13.00 - 14.00 GMT+1 Opening Ceremony
Ceann Comhairle (Chair) of Dáil Éireann (Lower House of the Irish Parliament), Mr Seán Ó Fearghaíl TD
Minister of State for Overseas Development and Diaspora, Mr Colm Brophy TD
Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
14.30 – 15.30 GMT+ 1 Key Note Addresses (“Justice for All”)
Chair - Ms Diane Welborn, IOI Vice-President and Ombudsman Dayton-Montgomery County, USA
Ms Michelle Bachelet, UN High Commissioner for Human Rights
Ms Emily O’Reilly, European Ombudsman
Professor Michael O'Flaherty, Director of the European Union Fundamental Rights Agency
15.40- 16.40 GMT+1 Workshop 1 – Asylum and Immigration
Chair - Mr Andreas Pottakis, Director IOI Europe Region and Greek Ombudsman
Mr Manuel Lezertua, Ararteko - Ombudsman for the Basque Country
Mr Reinier Van Zutphen, Director IOI Europe Region and National Ombudsman of the Netherlands
Mr Keursly Concincion, Director IOI Caribbean & Latin America region and Ombudsman of Curaçao
15.40 – 16.40 GMT+1 Workshop 2 – Minority Ethnic Groups and First Peoples
Chair - Mr John Walters, Ombudsman of Namibia and former IOI President
Ms Eva Sobotka, EU Fundamental Rights Agency
Mr. Matanyahu Englman, State Comptroller and Ombudsman of Israel
16.45 – 17.45 GMT+1 Workshop 3 – Poverty and Social inclusion
(incl. rural outreach & rural poverty)
Chair - Ms Caroline Sokoni, President IOI Africa Region and Public Protector of Zambia
Ms Catherine De Breucker, former Director IOI Europe Region and former Federal Ombudsman for Belgium
Ms Gwendolien Mossel, Ombudsman Sint Maarten
16.45 – 17.45 GMT+1 Workshop 4 – Older Persons
Chair - Mr Chille Wanger Igbawua, Director IOI Africa Region and Nigerian Ombudsman
Diane Welborn, IOI Vice-President and Ombudsman Dayton-Montgomery County, USA
Ms Margaret Kelly, Northern Ireland Public Service Ombudsman
18.00 – 19.00 GMT+1 Workshop 5 – Persons with Mental Health Issues
Chair - Mr Jay Chalke, British Columbia Ombudsperson
Ms Mary Marshall and Mr Daniel Johns, Alberta Ombudsman Office
Mr Charles Murray, Ombudsman New Brunswick
Thursday, 27 May 2021 – Conference Day 2
03.00 – 04.00 GMT+1* Workshop 1 – Protecting human rights and vulnerable people – an Asia- Pacific perspective
Chair - Mr Peter Boshier, IOI Regional President Australasia & Pacific Region and National Ombudsman of New Zealand
Ms Deborah Glass, Director IOI Australasia & and Pacific Region and Victorian Ombudsman
Mr Suguru Shiraiwa, Director-General, Administrative Evaluation Bureau (AEB), Ministry of Internal Affairs, Japan
04.10 - 05.10 GMT+1* Workshop 2 – Giving voice to the voiceless – an Asia-Pacific perspective
Chair – Mr Viddhavat Rajatanun, IOI Treasurer and Chief Ombudsman Thailand
Ms. Jeon Hyun-Heui, Director Anti-Corruption and Civil Rights Commissioner Republic of Korea will present and Mr. Junghee Lee, Vice-Chairperson Anti-Corruption and Civil Rights Commissioner Republic of Korea will take part in the live discussion
Mr Michael Manthorpe, Commonwealth Ombudsman, Australia
*to facilitate delegates in Asia and Australasia/Pacific regions two workshop sessions will be hosted live at 03.00 GMT+1 and 04.00 GMT+1
13.00 – 14.00 GMT+1 Workshop 3 – Challenges to Ombudsman Institutions
Chair - Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
Mr Rob Behrens, Director IOI Europe Region and UK Parliamentary Health & Services Ombudsman
Mr Adam Bodnar, Commissioner for Human Rights, Poland
14.10 – 15.10 GMT+1 Workshop 4 – Prisoners / “Ombudsman in the OPCAT”
Chair - Mr Howard Sapers, Corrections Policy Advisor and Consultant; Visiting Professor University of Ottawa Department of Criminology
Ms Elisabeth Rynning, Chief Parliamentary Ombudsman Sweden
Ms Maria Lucía Amaral, Director IOI Europe Region and Provedor de Justiça, Portugal.
14.10 – 15.10 GMT+1 Workshop 5 – Homelessness
Chair - Mr Nick Bennett, IOI Europe Regional Director and Public Services Ombudsman for Wales
Dr Niall Muldoon, Ombudsman for Children, Ireland
Ms. Tamar Gvaramadze, First Deputy Public Defender of Georgia
15.30 – 16.30 GMT+1 Workshop 6 – Intellectual Disabilities (English)
Chair - Dr. Günther Kräuter, former Secretary General of the IOI and former Member of the Austrian Ombudsman Board
Mr Paul Dubé, President IOI North America Region and Ombudsman Ontario
Mr Peter Svetina, Human Rights Ombudsman of the Republic of Slovenia
15.30 – 16.30 GMT+1 Workshop 7 – Defending Human Rights in a Pandemic (Spanish)
Chair - Mr Raúl Lamberto, President IOI Caribbean and Latin American region and Defensor del Pueblo de la Provincia de Santa Fe (Argentina)
Mr Marco Antonio Tóh Euán, Ombudsman Mexican State of Quintana Roo
Mr Francisco Fernández Marugán, Defensor Del Pueblo, Spain.
15.30 – 16.30 GMT+1 Workshop 8 – Defending Human Rights in a Pandemic (French)
Chair - Ms Claire Hédon, Defenseur Des Droits
Mr Mohamed Benalilou, Médiateur du Royaume du Maroc President of the AOMF
Mr Marc Bertrand, Director IOI Europe Region and Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles
Maître Alioune Badara Cissé, Director IOI Africa Region and Médiateur de la République Senegal
16.40 – 17.40 GMT+1 Workshop 9 – People with Physical Disabilities
Chair - Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Tom Morgan, Senior Investigator, Office of the Ombudsman, Ireland
Ms. Tatiana Moskalkova, High Commissioner for Human Rights in the Russian Federation will present and Mr. Taras Fedotov, Deputy Chief of Staff, Office of the High Commissioner for Human Rights in the Russian Federation will take part in the live discussion
Mr Michael King, Local Government and Social Care Ombudsman for England
16.40 – 17.40 GMT+1 Workshop 10 – Victims of Gender-based violence or discrimination
Chair - Mr Chris Field, incoming IOI President and Ombudsman Western Australia
Ms Busisiwe Mkhwebane, Director IOI Africa Region and Public Protector South Africa
Ms Afioga Luamanuvao Katalaina Sapolu, Ombudsman (Komesina O Sulufaiga), Samoa
17.45 – 18.30 GMT +1 Closing Ceremony
Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
Mr Chris Field, incoming IOI President and Ombudsman Western Australia
Tema de la Conferencia “Una voz para quienes no la tienen”
Apertura y cierre de la conferencia así como talleres
Miercoles, 26 de mayo de 2021 – Día 1 de la Conferencia
Todas las horas son la hora local de Dublín. (GMT+1)
13.00 – 14.00 GMT+1 Ceremonia inaugural
Ceann Comhairle (Chair) of Dáil Éireann (Lower House of the Irish Parliament), Mr Seán Ó Fearghaíl TD
Minister of State for Overseas Development and Diaspora, Mr Colm Brophy TD
Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
14.30 – 15.30 GMT+1 Discursos de apertura – “Justicia para todos”
Chair - Ms Diane Welborn, IOI Vice-President and Ombudsman Dayton-Montgomery County, USA
Ms Michelle Bachelet, UN High Commissioner for Human Rights
Ms Emily O’Reilly, European Ombudsman
Professor Michael O'Flaherty, Director of the European Union Fundamental Rights Agency
15.40- 16.40 GMT+1 Taller 1 – Asilo e inmigración
Chair - Mr Andreas Pottakis, Director IOI Europe Region and Greek Ombudsman
Mr Manuel Lezertua, Ararteko - Ombudsman for the Basque Country
Mr Reinier Van Zutphen, Director IOI Europe Region and National Ombudsman of the Netherlands
Mr Keursly Concincion, Director IOI Caribbean & Latin America region and Ombudsman of Curaçao
15.40- 16.40 GMT+1 Taller 2 – Grupos étnicos minoritarios y pueblos primeros
Chair - Mr John Walters, Ombudsman of Namibia and former IOI President
Ms Eva Sobotka, EU Fundamental Rights Agency
Mr. Matanyahu Englman, State Comptroller and Ombudsman of Israel
16.45 – 17.45 GMT+1 Taller 3 – Pobreza y inlusión social
(incl. desarrollo rural y pobreza rural)
Chair - Ms Caroline Sokoni, President IOI Africa Region and Public Protector of Zambia
Ms Catherine De Breucker, former Director IOI Europe Region and former Federal Ombudsman for Belgium
Ms Gwendolien Mossel, Ombudsman Sint Maarten
16.45 – 17.45 GMT+1 Taller 4 – Personas de edad
Chair - Mr Chille Wanger Igbawua, Director IOI Africa Region and Nigerian Ombudsman
Diane Welborn, IOI Vice-President and Ombudsman Dayton-Montgomery County, USA
Ms Margaret Kelly, Northern Ireland Public Service Ombudsman
18.00 – 19.00 GMT+1 Taller 5 – Personas con problemas de salud mental
Chair - Mr Jay Chalke, British Columbia Ombudsperson
Ms Mary Marshall and Mr Daniel Johns, Alberta Ombudsman Office
Mr Charles Murray, Ombudsman New Brunswick
Jueves, 27 de mayo de 2021 – Día 2 de la Conferencia
03.00 – 04.00 GMT+1* Taller 1 – Protección de derechos humanos y grupos vulnerables – la perspectiva Asia Austral y Pacífico
Chair - Mr Peter Boshier, IOI Regional President Australasia & Pacific Region and National Ombudsman of New Zealand
Ms Deborah Glass, Director IOI Australasia & and Pacific Region and Victorian Ombudsman
Mr Suguru Shiraiwa, Director-General, Administrative Evaluation Bureau (AEB), Ministry of Internal Affairs, Japan
04.10 - 05.10 GMT+1* Taller 2 –Una voz para quienes no la tienen – la perspectiva Asia Austral y Pacífico
Chair – Mr Viddhavat Rajatanun, IOI Treasurer and Chief Ombudsman Thailand
Ms. Jeon Hyun-Heui, Director Anti-Corruption and Civil Rights Commissioner Republic of Korea will present and Mr. Junghee Lee, Vice-Chairperson Anti-Corruption and Civil Rights Commissioner Republic of Korea will take part in the live discussion
Mr Michael Manthorpe, Commonwealth Ombudsman, Australia
*para facilitar la participación de miembros/delegados de las regiones Asia y Asia Austral y Pacífico, ofreceremos dos talleres en vivo a las 03.00 y a las 04.00 GMT+1
13.00 – 14.00 GMT+1 Taller 3 – Desafíos para las instituciones del Ombudsman
Chair - Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
Mr Rob Behrens, Director IOI Europe Region and UK Parliamentary Health & Services Ombudsman
Mr Adam Bodnar, Commissioner for Human Rights, Poland
14.10 – 15.10 GMT+1 Taller 4 – Detenidos / “Ombudsman y el OPCAT”
Chair - Mr Howard Sapers, Corrections Policy Advisor and Consultant; Visiting Professor University of Ottawa Department of Criminology
Ms Elisabeth Rynning, Chief Parliamentary Ombudsman Sweden
Ms Maria Lucía Amaral, Director IOI Europe Region and Provedor de Justiça, Portugal.
14.10 – 15.10 GMT+1 Taller 5 – Personas sin hogar
Chair - Mr Nick Bennett, IOI Europe Regional Director and Public Services Ombudsman for Wales
Dr Niall Muldoon, Ombudsman for Children, Ireland
Ms. Tamar Gvaramadze, First Deputy Public Defender of Georgia
15.30 – 16.30 GMT+1 Taller 6 – Discapacidades intelectuales
Chair - Dr. Günther Kräuter, former Secretary General of the IOI and former Member of the Austrian Ombudsman Board
Mr Paul Dubé, President IOI North America Region and Ombudsman Ontario
Mr Peter Svetina, Human Rights Ombudsman of the Republic of Slovenia
15.30 – 16.30 GMT+1 Taller 7 – Defender los derechos humanos en una pandemia (español)
Chair - Mr Raúl Lamberto, President IOI Caribbean and Latin American region and Defensor del Pueblo de la Provincia de Santa Fe (Argentina)
Mr Marco Antonio Tóh Euán, Ombudsman Mexican State of Quintana Roo
Mr Francisco Fernández Marugán, Defensor Del Pueblo, Spain.
15.30 – 16.30 GMT+1 Taller 8 – Defender los derechos humanos en una pandemia (francés)
Chair - Ms Claire Hédon, Defenseur Des Droits
Mr Mohamed Benalilou, Médiateur du Royaume du Maroc President of the AOMF
Mr Marc Bertrand, Director IOI Europe Region and Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles
Maître Alioune Badara Cissé, Director IOI Africa Region and Médiateur de la République Senegal
16.40 – 17.40 GMT+1 Taller 9 – Personas con discapacidades físicas
Chair - Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Tom Morgan, Senior Investigator, Office of the Ombudsman, Ireland
Ms. Tatiana Moskalkova, High Commissioner for Human Rights in the Russian Federation will present and Mr. Taras Fedotov, Deputy Chief of Staff, Office of the High Commissioner for Human Rights in the Russian Federation will take part in the live discussion
Mr Michael King, Local Government and Social Care Ombudsman for England
16.40 – 17.40 GMT+1 Taller 10 – Víctimas de violencia de género o discriminación
Chair - Mr Chris Field, incoming IOI President and Ombudsman Western Australia
Ms Busisiwe Mkhwebane, Director IOI Africa Region and Public Protector South Africa
Ms Afioga Luamanuvao Katalaina Sapolu, Ombudsman (Komesina O Sulufaiga), Samoa
17.45 – 18.30 GMT +1 Ceremonia de clausura
Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
Mr Chris Field, incoming IOI President and Ombudsman Western Australia
Thème de la Conférence « Donner la parole aux sans-voix »
Cérémonies d’ouverture et de clôture ; ateliers de la Conférence
Mercredi 26 mai 2021 – Jour 1
Toutes les heures sont exprimées en heure locale de Dublin (GMT+1)
13.00 – 14.00 GMT+1 Cérémonie d’ouverture
Ceann Comhairle (Chair) of Dáil Éireann (Lower House of the Irish Parliament), Mr Seán Ó Fearghaíl TD
Minister of State for Overseas Development and Diaspora, Mr Colm Brophy TD
Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
14.30 – 15.30 GMT+1 Discours d’ouverture – « Justice pour toutes et tous »
Chair - Ms Diane Welborn, IOI Vice-President and Ombudsman Dayton-Montgomery County, USA
Ms Michelle Bachelet, UN High Commissioner for Human Rights
Ms Emily O’Reilly, European Ombudsman
Professor Michael O'Flaherty, Director of the European Union Fundamental Rights Agency
15.40- 16.40 GMT+1 Atelier 1 – Asile et Immigration
Chair - Mr Andreas Pottakis, Director IOI Europe Region and Greek Ombudsman
Mr Manuel Lezertua, Ararteko - Ombudsman for the Basque Country
Mr Reinier Van Zutphen, Director IOI Europe Region and National Ombudsman of the Netherlands
Mr Keursly Concincion, Director IOI Caribbean & Latin America region and Ombudsman of Curaçao
15.40- 16.40 GMT+1 Atelier 2 – Groupes ethniques minoritaires et Premiers Peuples
Chair - Mr John Walters, Ombudsman of Namibia and former IOI President
Ms Eva Sobotka, EU Fundamental Rights Agency
Mr. Matanyahu Englman, State Comptroller and Ombudsman of Israel
16.45 – 17.45 GMT+1 Atelier 3 – Pauvreté et Inclusion sociale ( y compris
sensibilisation des collectivités rurales et pauvreté rurale )
Chair - Ms Caroline Sokoni, President IOI Africa Region and Public Protector of Zambia
Ms Catherine De Breucker, former Director IOI Europe Region and former Federal Ombudsman for Belgium
Ms Gwendolien Mossel, Ombudsman Sint Maarten
16.45 – 17.45 GMT+1 Atelier 4 – Personnes âgées
Chair - Mr Chille Wanger Igbawua, Director IOI Africa Region and Nigerian Ombudsman
Diane Welborn, IOI Vice-President and Ombudsman Dayton-Montgomery County, USA
Ms Margaret Kelly, Northern Ireland Public Service Ombudsman
18.00 – 19.00 GMT+1 Atelier 5 – Personnes ayant des problèmes de santé mentale
Chair - Mr Jay Chalke, British Columbia Ombudsperson
Ms Mary Marshall and Mr Daniel Johns, Alberta Ombudsman Office
Mr Charles Murray, Ombudsman New Brunswick
Jeudi 27 mai 2021 – Jour 2
03.00 – 04.00 GMT+1* Atelier 1 – Protéger les Droits de l‘homme et les personnes vulnérables – une perspective d’Asie et du Pacifique
Chair - Mr Peter Boshier, IOI Regional President Australasia & Pacific Region and National Ombudsman of New Zealand
Ms Deborah Glass, Director IOI Australasia & and Pacific Region and Victorian Ombudsman
Mr Suguru Shiraiwa, Director-General, Administrative Evaluation Bureau (AEB), Ministry of Internal Affairs, Japan
04.10 - 05.10 GMT+1* Atelier 2 – Donner la parole aux sans-voix – une perspective d’Asie et du Pacifique
Chair – Mr Viddhavat Rajatanun, IOI Treasurer and Chief Ombudsman Thailand
Ms. Jeon Hyun-Heui, Director Anti-Corruption and Civil Rights Commissioner Republic of Korea will present and Mr. Junghee Lee, Vice-Chairperson Anti-Corruption and Civil Rights Commissioner Republic of Korea will take part in the live discussion
Mr Michael Manthorpe, Commonwealth Ombudsman, Australia
*Afin de faciliter la participation des membres / des délégué(e)s vivant en Asie et en Australasie / région du Pacifique, nous organiserons deux ateliers en direct à 03.00 heure GMT+1 et à 04.00 heure GMT+1
13.00 – 14.00 GMT+1 Atelier 3 – Défis pour les Institutions de l’Ombudsman
Chair - Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
Mr Rob Behrens, Director IOI Europe Region and UK Parliamentary Health & Services Ombudsman
Mr Adam Bodnar, Commissioner for Human Rights, Poland
14.10 – 15.10 GMT+1 Atelier 4 – Prisonniers / « L’Ombudsman dans l’OPCAT »
Chair - Mr Howard Sapers, Corrections Policy Advisor and Consultant; Visiting Professor University of Ottawa Department of Criminology
Ms Elisabeth Rynning, Chief Parliamentary Ombudsman Sweden
Ms Maria Lucía Amaral, Director IOI Europe Region and Provedor de Justiça, Portugal.
14.10 – 15.10 GMT+1 Atelier 5 – La situation des sans-abri
Chair - Mr Nick Bennett, IOI Europe Regional Director and Public Services Ombudsman for Wales
Dr Niall Muldoon, Ombudsman for Children, Ireland
Ms. Tamar Gvaramadze, First Deputy Public Defender of Georgia
15.30 – 16.30 GMT+1 Atelier 6 – Les déficiences intellectuelles
Chair - Dr. Günther Kräuter, former Secretary General of the IOI and former Member of the Austrian Ombudsman Board
Mr Paul Dubé, President IOI North America Region and Ombudsman Ontario
Mr Peter Svetina, Human Rights Ombudsman of the Republic of Slovenia
15.30 – 16.30 GMT+1 Atelier 7 – Défendre les Droits de l’homme dans une pandémie ( en espagnol )
Chair - Mr Raúl Lamberto, President IOI Caribbean and Latin American region and Defensor del Pueblo de la Provincia de Santa Fe (Argentina)
Mr Marco Antonio Tóh Euán, Ombudsman Mexican State of Quintana Roo
Mr Francisco Fernández Marugán, Defensor Del Pueblo, Spain.
15.30 – 16.30 GMT+1 Atelier 8 – Défendre les Droits de l’homme dans une pandémie ( en français)
Chair - Ms Claire Hédon, Defenseur Des Droits
Mr Mohamed Benalilou, Médiateur du Royaume du Maroc President of the AOMF
Mr Marc Bertrand, Director IOI Europe Region and Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles
Maître Alioune Badara Cissé, Director IOI Africa Region and Médiateur de la République Senegal
16.40 – 17.40 GMT+1 Atelier 9 – Les personnes en situation de handicap physique
Chair - Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Tom Morgan, Senior Investigator, Office of the Ombudsman, Ireland
Ms. Tatiana Moskalkova, High Commissioner for Human Rights in the Russian Federation will present and Mr. Taras Fedotov, Deputy Chief of Staff, Office of the High Commissioner for Human Rights in the Russian Federation will take part in the live discussion
Mr Michael King, Local Government and Social Care Ombudsman for England
16.40 – 17.40 GMT+1 Atelier 10 – Victimes de la violence ou discrimination basée sur le genre
Chair - Mr Chris Field, incoming IOI President and Ombudsman Western Australia
Ms Busisiwe Mkhwebane, Director IOI Africa Region and Public Protector South Africa
Ms Afioga Luamanuvao Katalaina Sapolu, Ombudsman (Komesina O Sulufaiga), Samoa
17.45 – 18.30 GMT +1 Cérémonie de clôture
Mr Peter Tyndall, outgoing IOI President and Ombudsman of Ireland
Mr Werner Amon, IOI Secretary General and Member of the Austrian Ombudsman Board
Mr Chris Field, incoming IOI President and Ombudsman Western Australia